Frequently Asked Questions

The Big Telco system keeps pretending that phone basics are a breakthrough. Different combinations of data, talk & text have been peddled as prepaid plans for decades under new names to keep you paying. Months & years of repetitive bills to fuel the system with little to show for it. And with rising costs on everything you actually need, food, clothing, travel, the squeeze only gets tighter. Join the Rizzistance with us, earn more, spend less & take the power back. 

Get returns every month on your phone bill
Every month you pay for your plan, you get the same value back in RZTO tokens.
Use them on food, clothing, travel, e-commerce and retail through our rewards platform, Rizzentials.
1 RZTO = $1 on Rizzentials.

Talk more. Text more. Earn more.
Your usage boosts your returns:
• Talk more → earn more RZTOs
• Text more → earn more RZTOs
• Save 5G data each month → earn even more RZTOs

The more you use (or save), the more you earn.

Stack & Save
Your rewards have no cap—stack your RZTOs endlessly, and they never expire.
Let your RZTOs pile up and grow in value.

Superzero for a reason
That’s why we’re America’s first $0 Mobile Network.
Your plan doesn’t just cost less… it pays you back.

We’re here to help you in any way we can. Whether it’s questions, feedback, or tech support, simply reach out to us in one of the following ways.

1. Customer Support Email: For general inquiries, email us at care@rizzwireless.com and our dedicated support team will get back to you asap!
2. Phone Support: If you prefer to sort things out over a call, reach us at +1-316-219-4424 (Mon-Fri 9 am - 6 pm EST). 
3. Social Media: Follow us on Insta, X, Facebook or TikTok for updates, promotions, and much more!

At Rizz Wireless, we offer up extensive 5G coverage across the US. Wherever you go, our network stays with you. Check our coverage map.

Rizz wireless is a prepaid mobile service for the US market. Whether you prefer a physical SIM card or an eSIM, we have you covered either way. Simply choose your preferred service option when booking your Rizz Wireless network plan. 
For the eSIM, simply follow the configuration instructions included with your purchase

If you choose the physical SIM, we deliver it straight to the home address entered during the time of purchase.

Simply activate the phone plan using our website or smartphone app.

And whichever SIM you choose, here are the plans you can pick from:

Rizz Wireless pre-paid Plans-

RZTO Grub Max — $10/month

Unlimited Data • Talk • Text

Pay $10/mo and earn up to $30/mo  to spend on restaurants via Rizzentials Or $10 to spend on clothing, retail, e-commerce, flights, and hotels & more via Rizzentials.

Why should I get this plan?

Choose Grub Max if you’re a social caller or texter who loves eating out. Perfect for foodies, and anyone who is looking for different ways to hack their rising costs of eating out.

RZTO Max — $25–$55/month

Unlimited Data • Talk • Text

Pay $25–$55/mo and earn up to $50–$110/mo  to spend on Hotels via Rizzentials. Or $25- $55 on  Restaurants, Clothing, Retail, E-Commerce, Flights, & more on Rizzentials.

Why should I get this plan?

Get RZTO Max if you travel often or have trips coming up. It’s ideal for, vacation lovers, and those who want to make their well earned holidays that much more special 

RZTO All-Star — $20/month

Unlimited Data • Talk • Text

Pay $20/mo and earn up to $20/mo to spend across restaurants, clothing, retail, e-commerce, flights,  hotels & more via Rizzentials.

Why should I get this plan?

Pick All-Star if you want versatility. This plan is built for all-rounders, people who shop, travel, dine out, and want rewards they can use anywhere.

Most devices nowadays are eSIM compatible, making it easier than ever to manage your mobile connections. You may also check compatibility before the purchase online. 

Everyone’s data needs are different, so Rizz Wireless gives you multiple plans to choose from. No matter which 5G/high-speed data limit you pick, you’ll always have unlimited data at lower speeds, plus unlimited talk and text. 

Explore plans that fit your needs.

Yes you can! Whenever the need arises, you can port in your current number or receive a new one. If you want to port your number, ensure you have access to your account number and pin from your previous carrier.

Though we’re sorry to lose a valued customer, we understand that circumstances may change, so we’ve simplified the cancellation process. Simply email us at care@rizzwireless.com with the subject Request Cancellation - xxx xxx xxxx 

Log into our website or smartphone app, view your account dashboard, and find the “Manage Subscription” option. Once there, select the “Payment Method” option and change/update your existing information.

Absolutely. Rizz Wireless keeps you connected across borders. You get unlimited calling to Canada and Mexico, plus 100 minutes/month to 70+ international destinations.
If you’re traveling, you also get 300 minutes to call back to the US from Canada or Mexico. And for any other country, additional international rates apply—your global circle is always within reach.

Every time you buy or renew a Rizz Wireless plan, you earn RZTOs—reward tokens for loyal subscribers. Each RZTO is worth $1 on our rewards platform, Rizzentials, where you can redeem them on food, retail, flights, hotels, lifestyle e-commerce and more.

Rizzentials offers a constantly-growing list of partner brands you can use RZTO to buy discounts with. Currently, these include:

Restaurants

Choose from 200+ deals, featuring favorites like Taco Bell, Dunkin’, KFC, P.F. Chang’s, Subway, Olive Garden, O’Charley’s, IHOP, Arby’s, Smashburger, Applebee’s, Shake Shack, Burger King, Red Lobster, Chipotle, LongHorn Steakhouse, Papa John’s, Pizza Hut, and Buffalo Wild Wings.

Clothing & Accessories

UNTUCKit, Athleta, Academy Sport & Outdoors, Chico’s TJ Maxx, KingSize 

Lifestyle

Ulta Beauty, Swarovski, Stubhub

Retail

Walgreens, Bass Pro Shops, Build-A-Bear Workshop, Star Market, Carrs, Publix

Travel & Hospitality

Alamo Drafthouse Cinema, Uber 

Flights & Hotels 

Zoyili.com allows you to book flights & hotels in US & world-wide deals available worldwide